BookIt.com Reviews

Booked my vacation with book it...had never used their services and I can honestly say that it was very easy and convenient. Prices were very competitive compared to other sites....I shall return to book again!!!

I booked a one night stay at the hilton suite to suite in Montreal for my daughter to tour McGill campus. I attempted to cancel 4.5 days in advance due to testing positive for COVID. I was flat out 'declined'.

Extremely rude customer service for a 3.5 hotel which is now costing me $455.00 for a stay I cannot make.

Terrible !

FRAUD!!!!!! FRAUD !!!!!!!! FRAUD !!!!!!! HIT MY DEBT CARD !!!!! FRAUD !!!!!! SHUT THESE POS DOWN!!!!!!! SOMETHING SMELLS WITH A 3.3 RATING AND 4 STARS FOR THIS KARMA IS GOING TO GET YOU BAD BAD PEOPLE RUNNING THIS LA MERDE SHOW....RIPPING PEOPLE OFF, HOW DARE YOU....

I was making a reservation on Feb 24 for April 24.. didn’t realize the month didn’t change.
And I booked it. When I realize the date! I called booking.com and The Embassy suites by Hilton and told them I made a mistake. They said they refunded the money back to Booking.com in February 25 .. But Booking.com kept my money.
They have the wroth customers service no one knows what they are doing . Beware if you make a mistake they will keep your money..
Rosa Estada 😡

Was anyone successful with getting there monies back from Florida attorney general.....They claim 1000s of people received refunds after they went after BOOKIT. I never got my monies back and should have been one of the claims and because I did not submit my proofs of purchase in a timely fashion I lost almost 700. This is not fair and I cant wait until my attorney calls me back.

It was a bait and switch for a beachfront got there hotel was different and dirty.The room was not clean at all switched hotel and in that room had blood on a pillow and was freaked out. With diseases like hepatitis and other diseases dealing with blood.Messed up my family trip .Took pictures for the BBB

DONT USE THEM! I never got to go on my Birthday trip in July 2020. They never refunded ANYONE. I used my debit card and it’s under regulation E which means since I said it was ok to take the money, I can’t open a dispute. I’ve called bookit and nothing. Paid 1100 and never got it back. DONT BOOK WITH THEM PLEASE

Bookit.com too my $1900 after I paid for a trip to Cancun for March 2020. They canceled the trip on March 17th, 2020, sent me an email on 3/21/20 informing me of the cancellation and that I should consult my bank! YOU TOOK MY MONEY, WHY SHOULD I BE FIGHTING WITH THE BANK IN 2021 FOR A REFUND?? Any information on how to get back my money is welcome. This is some bull!

The most Deplorable Service in the industry of travel! BEWARE***************WATCHOUT*********************FRAUDS*******************************(SCAMMERS*************
BOOKED with them through them with all confirmation monies and card paid showed up to no rooms for my family vacation in destin Florida at the Hilton H2 suites.

No booking, no rooms no confirmation. Most hotels will now tell you they have zero correlation with bookit.com

Bookit.com took everyone's money, in my case $3,500.00 for a once in a lifetime Vacation.
Failed to reply or respond after many times many attempts. After COVID19, they took our money, then took tge Hotels refunds, took insurance money in our case an additional $500, and ran away. They kept millions. We tried to talk to them in February 2020, and they were already ducking calls.

If you have experienced theft from Bookit.com, jump on the Class Action law suit and Florida Attorney General case.